How to Fix QuickBooks Error OL-222?

 

QuickBooks Error OL-222 is an error code that typically occurs when there is a communication problem between QuickBooks and your bank's website. This error can occur when attempting to download new transactions or updating the bank feeds. Here are some steps you can follow to fix QuickBooks Error OL-222

How to Fix QuickBooks Error OL-222

Verify your Internet Connection: 

Ensure that you have a stable and reliable internet connection. Check if you can access other websites and perform other online activities without any issues.

Update QuickBooks: 

Make sure you have the latest updates for QuickBooks installed. You can go to the Help menu within QuickBooks and select "Update QuickBooks" to check for any available updates.

Update your Bank Account in QuickBooks: 

Open QuickBooks and go to the Banking menu. From there, select the affected account and click on the Edit ✎ option. Update your login credentials, account information, or any other required details. Save the changes and try to update or download transactions again.

Disable and Re-enable Bank Feeds: 

In QuickBooks, go to the Edit menu and select Preferences. Choose Checking, then go to the Company Preferences tab. Select the bank account experiencing the error and click on Deactivate. Confirm the deactivation and close the preferences window. Afterward, repeat the steps but choose Activate instead of Deactivate to reactivate the bank feeds.

Reset the Account Connection: 

Go to the Banking menu in QuickBooks and select the affected account. Click on the Edit ✎ option and choose Edit Account Info. In the Account Details tab, click on the Disconnect this account on save checkbox. Save the changes, and then repeat the steps to reconnect the account.

Clear Temporary files and Cache: 

Sometimes, stored cache files can cause conflicts with QuickBooks. Clearing the cache can help resolve the issue. Close QuickBooks, press Windows Key + R to open the Run dialog, and type "%temp%" (without quotes). Press Enter to open the temporary files folder. Select all files and folders and delete them. Restart your computer and try updating or downloading transactions again.

Contact your Bank: 

If the issue persists after trying the above steps, it's recommended to contact your bank's customer support. They can provide you with specific troubleshooting steps or verify if there are any known issues with their online services.